The ideal product for enhancing consumer experience in the Vacation Industry is the Lloydshare Loyalty Repayment Plan. Enjoyment and relaxation are founded on a contented state of mind, and our program provides exactly that. Our clients confidently expect the eventual return of their entire membership outlay. Our only stipulation is compliance with our easily achievable Terms & Conditions, which are neither lengthy, nor complex, and they are readily accessible on the reverse of our Plan Certificates.

Simplicity is the hallmark of our program. Unlike other loyalty products that involve complicated, multi-level qualifications, our program is easily understood. It requires a one-time premium at the start, and a fixed sum pay-out is made at maturity.

The price is low. 5.75% of the linked membership cost for a twenty-five year Plan, whereas some of our competitors charge around 30% for a similar return. Other programs involve discounts on yet more spending by hard-pressed consumers, just when most people want to economize.

Many Lloydshare clients are not even required to pay our small premium. Some partner resorts purchase our Loyalty Plan then include it, free of charge, with their membership packages. Resorts do this because they know our cashback payments are the best way to increase sales and ensure loyalty. They know, as we do, what value this adds for a member returning each year to the same resort.

By paying back all of a vacationer’s purchase fees as a reward, our Loyalty Repayment Plan goes beyond being a mere loyalty product. It effectively provides years of top-class resort membership for free, making it a truly valuable offering.

Lloydshare prides itself on its forward-thinking customer service, which is provided throughout the lifetime of our product. Our services effectively complement the linked membership experience. The greater usage that our product encourages means clients engage more consistently with their club membership and therefore get the most benefit from it.

Lloydshare’s close connection to resorts provides relevant insight. Our market research suggests that around 65% of resort occupancy throughout the year are people who have been to that resort at least once before. Around 40% are people who have visited multiple times.

Resorts see Lloydshare incentivizing clients to keep returning, which, in turn, encourages continuous improvements at the resorts that benefit consumers. Only an effective loyalty program can prompt corresponding investments to maintain and enhance standards.

The Lloydshare approach is flexible and responsive to customer needs and wishes. The ‘Good Standing’ we require still allows clients to rent weeks, to utilize exchange programs, or opt out of usage entirely for brief periods. We can even support upgrades on the original contract, as our website explains.

We promote continual feedback from clients, because dialogue is another of Lloydshare’s great strengths. For twenty five years we’ve been having discussions with owners to find why they might discard their Club Membership, and what they want from host resorts. We’re constantly consulting, with things like the Lloydshare Cultural Survey, to understand from consumers what features and facilities they value as our societies develop and diversify.

Based on past consultation, we always seek to anticipate consumer needs and concerns. One popular Lloydshare feature is our Beneficiary Option that comes free and provides further peace of mind, particularly for elderly clients.

At GNEX we regularly share information on trends we observe. In 2022, we described the fixed elements of breakage that arise when, understandably, consumer priorities change due to things like illness, unemployment or the death of a spouse occurring. When such difficult, life-changing events take place, Lloydshare has ready a range of helpful, informative leaflets specifically geared to the protection of pay-outs. We provide the right information at the right time, offering choices and directions, with tact and respect. During challenging times, we offer suggestions on what could be worth discussing with host resorts. For example, we advise divorcing couples carefully to evaluate the possible impacts of dividing a joint Club Membership. This has arisen from listening to our clients.

However, Lloydshare refrains from giving unsolicited advice or making presumptions, as we respect the true diversity of our client base. We take great care to protect personal data by following strict protocols.

Our website provides a wealth of useful information, but for those who prefer to speak to us, we are only a phone call away, and Lloydshare operates in two languages, English and Spanish. Writing to us is simple with the online message facility provided on our website. We have strict standards for responding to mail and email promptly.

We offer the longest standing reward program in the industry, with pay-outs being made since 2015. No other loyalty program provides better value to consumers, and we therefore commend the Lloydshare Loyalty Repayment Plan as the industry’s Best Consumer Product.