At arrivia, we take pride in being recognized as one of the best places to work. Our commitment to creating a positive work environment is reflected in our inclusive policies, career advancement opportunities, and supportive management.
One of the key factors that contribute to our positive work environment is our commitment to sustainability. We have implemented several initiatives to reduce our environmental impact, such as energy conservation, waste reduction, and promoting eco-friendly practices. Our sustainability policy encourages employees to adopt sustainable commuting methods, reduce paper usage, and participate in community clean-up events. These efforts not only benefit the environment but also foster a sense of responsibility and pride among our team members.
Training and career advancement prospects are essential components of our employee development strategy. We offer a variety of training programs and workshops regularly to help employees enhance their skills and advance their careers as well as open internal opportunities for all team members globally to apply. Our inclusive policies ensure that all employees have equal access to these opportunities, regardless of their location or current position or department within the company. This commitment to professional growth has resulted in a significant reduction in turnover, with a decrease of over 55% this past year.
The atmosphere at arrivia is one of collaboration and support. We believe that a positive work environment is crucial for employee satisfaction and productivity. Our team-building activities, such as monthly happy hours, bring your kid to work day, costume contests, free lunches, surprise activities like free smoothies, donuts or pizza, beach clean-ups, zoo volunteer days, and community garden projects, help strengthen relationships among team members and create a sense of camaraderie. These activities are highly attended and well-received, contributing to a vibrant and engaging workplace culture and are done not just in our HQ but in each of our global offices as a standard practice carried out by our Engagement Teams in all locations.
Pay and benefits are also important factors in making arrivia a great place to work. We offer competitive salaries that are reviewed constantly by location and job type so we may be above market rates. Yearly team members are offered merit increases or are included in incentive programs which offer a substantial increase at the end of the year for performance. Additionally, bonuses and extra cash is added to team member paychecks quarterly if they win a Core Value Award by being voted by their peers. We also offer comprehensive benefits packages that include health insurance, paid parental leave, adoption assistance, fertility assistance and a few others. Our inclusive family benefit policy ensures that all employees feel supported and valued, regardless of their family situation. This commitment to employee well-being has been recognized with several awards and certifications, including the Great Place to Work (GPTW) certification in India, Mexico, Portugal, and the UK for many consecutive years.
Personal development is a priority at arrivia, and we provide numerous opportunities for employees to grow both professionally and personally. We have dedicated teams within our organization to constantly oversee and carry out plans to help team members grow. Our DEI (Diversity, Equity, and Inclusion) Committee hosts monthly discussions, activities, and engagement opportunities to encourage team members to learn more about the history, experiences, and perspectives of others. We also offer a variety of wellness programs, overseen by our Benefits & Wellness team such as mental health support and fitness initiatives, to help employees maintain a healthy work-life balance. We also have our Learning & Development team which regularly hosts training courses for all roles for various topics like emotion management, leadership, effective communication, amongst others. And all of our global locations have started doing focus weeks where leaders share insights and deliver onsite trainings to all team members that sign up for various topics like team work, communication and more through various activities and sessions throughout the week.
Management support is another crucial aspect of our workplace culture. Our leadership team is dedicated to fostering an inclusive and supportive environment where employees feel valued and heard. We have implemented several policies to ensure continuous improvement and accountability, such as inclusion surveys, employee engagement surveys, and internal focus groups. This commitment to open communication and feedback has resulted in a 17% reduction in formal complaints in 2024.
Our efforts to create a positive work environment have not gone unnoticed. We have received numerous awards and certifications, including the GPTW certification in multiple countries. Our social media engagement has also increased, with more postings, likes, and shares on all channels. Employee posts focusing on our culture have contributed to a significant increase in online ratings, with a 15% increase in our overall company rating on Indeed and a 12% increase on Glassdoor.
In conclusion, arrivia is truly one of the best places to work, thanks to our commitment to the environment, training, career advancement prospects, atmosphere, team building, pay and benefits, personal development, and management support. Our inclusive policies and focus on employee well-being have resulted in a positive and engaging workplace culture that is recognized and celebrated by our team members and the wider community. By continuing to prioritize these aspects, we aim to maintain our status as a top employer and create a thriving and supportive environment for all our employees.
