Travel + Leisure Co. International is committed to being a best place to work for every associate, championing exceptional leadership, an inclusive culture, and continuous growth opportunities.
This commitment is anchored in the company’s guiding principle of Hospitality with Heart – Hospitality, Engagement, Accountability, Respect, and Teamwork – which forms the foundation of its workplace environment.
The company employs close to 6,000 employees across nine countries with corporate offices in Dubai, United Arab Emirates; Shanghai, China; Tokyo, Japan; Clark in the Philippines, and the Gold Coast, Australia. The business oversees more than 100 hotels and resorts across 13 countries, with dedicated management teams in Australia, Japan, New Zealand, Fiji, Indonesia and Thailand.
A core strength of the company is its ability to develop, market, and sell vacation ownership, which it does through four clubs: Club Wyndham South Pacific, Club Wyndham Asia, Accor Vacation Club, and Accor Vacation Club South Pacific. It is the leading industry player in the region.
To support the growth and satisfaction of every associate, while fostering respect for people from diverse backgrounds, the company provides a comprehensive care framework that includes leading health and mental wellbeing benefits, birthday leave, and enhanced referral incentives.
These benefits are further enhanced through a broader ecosystem, including access to an Employee Assistance Program, an Employee Stock Purchase Plan, substantial global travel and accommodation discounts, and market-specific offerings such as subsidised private health cover (depending on location) and membership to platforms providing exclusive discounts from local businesses.
Demonstrating its commitment to inclusivity, the company fosters diversity through multilingual communications and active Diversity Resource Groups (DRGs). Its Pride International DRG, now comprising more than 472 members across 16 countries, plays a significant role in fostering an inclusive environment for LGBTQIA+ associates and allies through initiatives such as perspective-broadening events and virtual sessions featuring both internal and external speakers.
Additionally, the Women in Travel (WIT) International DRG supports over 1,400 female associates in EMEA and APAC and is dedicated to inspiring and developing women throughout their professional development through meet and mingle events, and contributing to the wellbeing of women elsewhere through fundraising events like donations for period poverty and discussions around domestic abuse.
The company has developed an Asians and Pacific Islanders in Travel DRG which is designed to elevate the perspectives of both groups. The business also established a comprehensive First Nations Peoples Strategy for Australia and New Zealand / Aotearoa (2023–2025), providing guidance on cultural protocols such as dual naming, Country acknowledgements, flag protocols, and community engagement.
The company also extends its impact through its philanthropic arm, Wishes by Travel and Leisure, which has raised approximately US$600,000 predominantly for children’s charities, through initiatives such as raffles, morning teas, dress-up days, and, more recently, an egg-and-spoon race.
A strong emphasis on sustainability is reflected in its Green Teams, which have:
o Released over 140 baby turtles into the sea as a part of turtle conservation program
o Banned single use plastic wrappers, straws, cutlery and balloons
o Regularly clean up beaches and rivers in locations across Asia Pacific
o Utilised biodegradable bamboo room keys and installed bulk dispenser amenities
o Installed solar panels at a selection of resorts to significantly reduce energy consumption
The annual Club Wyndham Surf Challenge has raised more than US$140,000 for a treatment or cure for Facioscapulohumeral Dystrophy (FSHD) across 12 years. Support from initiatives like this has helped drive meaningful progress, including Australia’s inclusion in a global clinical trial network for the condition.
Another key initiative is the Be Well program, which supports associates’ mental, physical, and financial wellness through a range of benefits, including health coverage, complimentary desk massages at select locations, team fitness activities, educational resources, and access to financial guidance. Last year, the company hosted Australia’s Biggest Morning Tea to raise funds for the Cancer Council and launched the Winter Wellness program, providing free influenza vaccinations across the Asia Pacific.
Associates can recognise colleagues who go above and beyond through a generous reward system; nominated staff are then eligible to attend exclusive national or international conferences. Referral bonuses are generous and more than 964 new staff were sourced through referrals in 2024, significantly up from 323 in 2023 – indicating staff enjoy working for the business.
Focused on career progression, 159 associates were promoted last year. Leadership courses are offered to all who show leadership potential. Several Directors and Vice Presidents, and two members of the Executive Team, have been promoted up the ranks from more junior positions.
In 2025, 17 participants from the South Pacific region completed the Emerging Leaders Program. This year, the company achieved a staff engagement score of 4.22 out of 5 with 95 per cent staff participation, up 5 per cent from the previous year.
