The Perspective Magazine Awards, a global recognition program for the timeshare / vacation ownership industry opens nominations for its 8th annual awards program, and introduces a new and exciting category.
Each year, vacation industry companies and individuals vie to win one or more of the 30+ accolades up for grabs that span a wide variety of market segments. Winners are announced in front an audience of senior-level peers at the renowned GNEX Conference, which this coming year will be held onboard a $40 million mega-yacht – the world’s first mage-yacht event venue, and one of America’s largest privately owned yachts, in Miami, Florida, 26-28 February 2018.
Nominations are now open for hotels, resorts, vendors and industry professionals to submit entries at http://www.perspectiveawards.com/enter. Winners are determined by a panel of four judges along with online votes from the public where each judge represents 20 percent of the nominee’s overall score and the public vote accounts for the remaining 20 percent.
A new category introduced for 2018 however, does not follow the standard judging format. Sponsored by INTUITION, a powerful Customer Engagement Solution that is changing the way hotels and resorts communicate with guests and manage online reputation, a new Customer Satisfaction Award has been added to the program.
The Customer Satisfaction Award will be judged solely based on public opinion. Using INTUITION’s powerful business intelligence platform, participating resorts will be graded based on average review ratings from all major online review sites such as TripAdvisor, booking.com, Expedia, Google+, Facebook Reviews, Travelocity, Orbitz, Yelp, hotels.com and more.
Using an algorithm, similar to that used by leading review sites to rank resorts by popularity, the INTUITION software will grade the nominations based on a segment of 2017 reviews posted by vacationers to determine the winner(s).
Participating resorts will also receive a detailed review analysis report courtesy of INTUITION after the awards program closes, that will show areas of success and areas for improvement.
“This is an exciting new award that genuinely recognizes the efforts that resort developers put into ensuring the satisfaction levels of vacationers at their properties” Says Sharon Mattimoe, COO, INTUITION Brand Marketing.
This new award category is certain to become one of the most coveted by resort developers throughout the hotel and resort industry.
Nominations for the 2018 Perspective Magazine Awards opened on November 6, 2017 with a closing date of December 31, 2017.
For more details visit http://perspectiveawards.com.
For more details about GNEX Conference, visit https://gnexconference.com
About Perspective Magazine Awards
Operated by Perspective Magazine, the leading independent trade publication globally for the vacation ownership industry, the global recognition program is now in its 8th year and highlights excellence throughout many sectors of the vacation ownership and hospitality industry. From resort specific awards, through legal, finance, technology, media, design, philanthropy, entrepreneurialism, innovation and more, there is an award to recognize every company that operates within the vacation ownership industry.
For more details visit http://perspectiveawards.com
Trusted by companies around the globe, INTUITION is changing the way hotels and resorts communicate with their guests through custom-built customer engagement strategies that increase revenue and improve brand reputation. By interacting with guests at various points along the customer journey, INTUITION provides advanced insights into the experience you deliver and identifies areas for improvement across the spectrum of resort operations. Using its powerful business intelligence platform, INTUITION combines newly generated data with your existing data to produce deep dive analytics and scheduled reporting that empowers departments to make accurate business decisions based on unified data. For more information visit http://intuitionbrandmarketing.com