VOA provides an unparalleled customer experience for owners of travel clubs and timeshare companies, big and small. Members can communicate by email, direct text, WhatsApp, Telegram, create a zoom meeting from the comfort of their own home, or simply by picking up the phone without wait times. VOA enhances the customer experience and overall customer engagement by creating a personal relationship with the owner.
VOA provides six standard touch-points for owners from the day of purchase through the first 30 days of ownership. These touch-points continue every 30 days throughout the year, on the owner’s birthday and major holidays.
VOA has achieved a five-star rating on Google with 35 five stars in 6 short months. VOA provides customer service timeshare owners not only expect but deserve.