Setting the Standards for Travel Club Membership since 1988
We are the Best Membership Program because we deploy all our resources to achieve one goal:
Offer members the Best Value for their Vacation Dollar.
We are experts in the Vacation and Hospitality Industry. We are passionate about our services and dedication to excellence. We have the best online booking tools, superior customer service, a dedicated technical and service staff, and a continuous commitment to improve member benefits.
Best Online Booking Tools.
Members have access to the following booking portals:
Condominium and Resort booking portal called CTC Weeks. Members can view, book or hold their vacation in real-time. Rates start at just $99 a week. We organize vacation resort inventory by location, price categories, and amenities (i.e. number of bedrooms or all-inclusive packages). Members can search a map of every condominium property and week available. No more hunting and pecking by putting in locations and dates.
Hotel Booking Portal. (New Service) All hotels and vacation properties are priced at rates lower than any booking portals available to the public and other membership clubs. Members can view and book their vacations instantly online. Group space is available for events and or guests that want to stay with the member.
Cruise Booking Portal. (New Service) We give users an online real-time member rate so they no longer have to call for pricing. Members can search and book at exclusive member-only rates based on their level of membership.
Guided Vacations Booking Portal. Our members enjoy guided vacations through Collette Guided Vacations. Our online portal gives them all the information they need to save up to $900 per person on vacation choices from around the world.
Lifestyle Benefits. Our booking portals also include discounts on things members do from home. Access to Discount Golf, Movies, Theme Parks, Restaurants, and more. Member-only rates on travel insurance and telemedicine as well as independent usage rights to member benefits for family and friends give everyone connected to the member a great value.
We enhance and enlighten our members’ experience through communication and technology. Our members are emailed vacation ideas at deeply discounted rates weekly. We send them Vacation Alerts, Cruise Alerts, and Hot Week Alerts.
Best Customer Service
A full-service travel agency with dedicated and experienced travel advisors to assist members with any travel needs they require. They search for the least expensive deals available at the time of booking.
We are dedicated to providing exceptional service to our members. People are the formula to our continued success at CTC. Our travel advisors form a close relationship to members and our members appreciate the effort put forth when trying to find the Best Value for their vacation requests.
Constant Commitments to Improve Product.
We have the BEST TRAVEL GUARANTEE in the business on any Hotels, Condominiums, Cruises, or Vacation Packages. Our Platinum 300% Best Rate Guarantee ensures our members get the best prices before or after they book.
To keep that Guarantee we are aggressively searching for the latest and greatest travel tools to deploy annually for the benefit of all members. This past year we implemented a new cruise and hotel booking engine and added Vacation SafeGuard as an option for our members. Now they can enjoy their membership with no initial investment because it is guaranteed to be returned to them if they commit to continue with their membership for the years described in the guarantee.
Industry Awards. We are committed to excellence and our travel industry partners have recognized and awarded us for such over the years. We have received the Pinnacle and Excellence Awards from Carnival Cruise Lines in 2009 and 2015. They have also recognized us as one of their top agencies in America yearly. Princess Cruise lines have awarded us with Top Producer awards in 2009 and 2010 and recognized us as one of their top agencies annually. Viking River Cruises has awarded us with their Platinum Circle designation in 2011 and 2012 and 2018. In 2015, our President; Patrick Hartough, received the Pinnacle Award from the Cooperative Association of Resort Exchangers. The award is designated for those who have achieved the highest level of excellence in the vacation industry for their achievements. We also have an A+ rating from the BBB. We have enrolled over 50,000 new members since 1988 and have explained our program to well over 200,000 consumers. We currently have an active member base of approximately 20,000 happy members.
Remaining true to the principles and practices of exceptional customer service has proven to be a winning formula and sets us apart from other clubs in our space.